Head of Clinical Operations, nib health funds limited
Donal is Head of Clinical Operations at nib health funds limited in Australia and New Zealand. Donal is a registered nurse, having completed his original nurse training in Ireland and then specialising in mental health care in the UK in the late 1980s. He has over 25 years of working in private health insurance with global health funds spanning population health, mental health case management, hospital contracting, chronic disease management, discharge support, primary care engagement and more recently indigenous health. Donal emigrated to Australia in 2009 and initially worked for Healthways Australia as a Leader Care Manager, then he moved to HCF health fund as a Hospital Negotiations Manager and has held various roles at nib over the past 7 years. He completed his Master of Business Administration at the University of Strathclyde, in Glasgow Scotland in 1996. He is also a member of the Clinical Council of Sydney North Primary Health Network and a Clinical Reference Lead with the Australian Digital Health Agency.
Donal is currently working with nib New Zealand and the Ngāti Whātua Orakei tribe on a new, first of its kind population health collaboration between a Maori tribe and a private health insurer in New Zealand. His research will look at design and evaluation of a private health insurance (PHI) offering to improve access to and through healthcare for a Maori tribe.